A four-phase approach towards user-centred Digital Transformation


At this stage we create a holistic view of the problem you’re facing supported with the context of marketing and business analysis. We subsequently create a business case based around the market opportunity to provide a solution for the problem.


  • Research
  • Personas
  • Customer Journey Mapping
  • User needs and requirements
  • Current situation analysis
  • Business analysis
  • Competitor analysis
  • Market opportunity analysis
  • Business case development


Creating validated user-centered products is important to us. We will create a series of lo-fi and hi-fi prototypes to be tested within the marketplace and with stakeholders run by yourself, or by us on behalf of you. This will allow us to then formalise the product and create a product backlog and roadmap.


  • Workshop
  • Screen flow of prototype
  • UX Wireframes
  • UI Design
  • Axure prototype
  • Developed prototype
  • User testing and research
  • Product backlog and roadmap


Very simply, we take the agreed and identified opportunity, and we begin to build your solution.


  • Product and platform development
  • Account Management
  • Product Management
  • Project Management


Deploying a product takes more than just putting it online. At this stage our product owner will be responsible for ensuring the successful marketing plan, aligned with client budget, and also using the concept of continuous improvements to ensure the successful long term engagement with the client.


  • Hosting
  • Analytics and Tracking
  • Marketing plan
  • PPC
  • Continuous improvements
  • Story/product backlog/roadmap refinement
Categories of solutions
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MakoLab office
ul. Lipowa 4a
Lublin 20-027
Call us: +48 532 759 508
Write to us: office@makolab.com
MakoLab office
117 Avenue Victor Hugo
92100 Boulogne Billancourt 

Appelez nous: +33 1 70 96 00 26
Envoyez-nous un email: paris@makolab.com
www: france.makolab.com
MakoLab Deutschland GmbH HQ-Munich
Feringastrasse 6
D-85774 Unterföhring 

Call us: +49 (0)89 99 21 6010
E-mail us: munich@makolab.com 
MakoLab UK. Ltd. - registered office
Craven House, Ground Floor 40-44 Uxbridge Road, London W5 2BS
Call us: +44 (0) 203 950 1071
E-mail us: london@makolab.com 
www: uk.makolab.com
MakoLab UK. Ltd. - business office
Work.life, 13 Hawley Crescent,
London NW1 8NP

Call us: +44 (0) 203 950 1071
E-mail us: london@makolab.com 
www: uk.makolab.com
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